Digital Product Operations Specialist
Core
Manage content and configuration changes on a Digital Experience Platform (DXP) to support digital product experiences, journeys, and standards across multiple delivery modes.
Role type
Digital Product Operations Specialist (IC)
Builds
Digital content, sections, and user journeys
Domain
Digital Experience Platforms (DXP), Content Management, Web Technologies
Required skills
DXP configuration, Content management, SEO optimization, Accessibility standards, HTML/CSS/Bootstrap, Release management, Stakeholder collaboration
Preferred skills
Data-driven personalization, Risk management, Incident handling, Multi-brand environment experience
Technologies
Sitecore XM Cloud, Optimizely, Sitecore Search, Sitecore Personalise, Adobe Journey Optimizer
Responsibilities
Manage content and configuration changes across digital products; Ensure publishing processes and standards (SEO, accessibility) are followed; Monitor and maintain quality of published content; Utilize DXP capabilities for efficiency and personalization; Manage risks and handle incidents; Collaborate with stakeholders on content migration and release processes.
Seniority
Mid-level, hands-on IC