Business Application Specialist
Core
Administer, support, and optimize the Council's business systems and enterprise applications to ensure reliable service delivery and continuous improvement.
Role type
Business Application Specialist (Systems Administration & Support)
Builds
Reliable, secure, and user-focused enterprise systems for local government services
Domain
Local Government / Municipal Services
Required skills
Enterprise application administration, stakeholder collaboration, requirements gathering, system enhancements, testing, user adoption, problem-solving, root cause analysis, translating business needs to technical solutions
Preferred skills
Experience with SaaS platforms, reporting and analytics tools, system integrations, digital transformation initiatives, local government operations knowledge
Responsibilities
Supporting and administering business systems and enterprise applications, collaborating with stakeholders to understand business needs and gather requirements, supporting system enhancements, upgrades, testing, releases, and user adoption activities
Seniority
Mid-level, hands-on IC
