Pensions Administrator
Core
Deliver high-quality pension administration and customer service to members, funds, and stakeholders within Australia's superannuation industry.
Role type
Pension Administrator (Hub Specialist)
Builds
Pension administration services for superannuation funds and members
Domain
Financial services / Superannuation
Deliverable
client delivery
Required skills
Pension administration, transaction processing, customer service, system testing, reporting, compliance with legislative/regulatory requirements
Preferred skills
Continuous improvement initiatives, workload management, business project support
Technologies
New systems (specific tools not named)
Responsibilities
Complete pension administration tasks within SLAs, process and authorise transactions, handle inbound/outbound enquiries, investigate requests for information, support operational teams, assist with system testing and reporting, ensure regulatory compliance
Seniority
Individual Contributor