Coordinator: Quality and Safety
Core
Lead the development and implementation of the Quality and Safety Framework, drive continuous improvement, and manage risk across community services.
Role type
Quality and Safety Coordinator (Leadership)
Builds
Quality and Safety Framework, audit processes, risk registers, and staff capability in safety culture.
Domain
Community services / Non-profit / Health and Safety
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Quality management, risk management, incident investigation, root cause analysis, data analysis, regulatory compliance (ISO, WH&S, clinical governance), mentoring, stakeholder communication
Preferred skills
Experience in community sector, ability to build relationships, time management, KPI accountability
Technologies
ISO, WH&S, clinical governance
Responsibilities
Lead development and implementation of the Quality and Safety Framework; coordinate internal and external audits and corrective actions; identify risks and lead incident investigations; drive continuous improvement through data analysis; promote safety culture and deliver staff training; provide expert advice and mentoring to senior leaders.
Seniority
Mid-level, hands-on leadership