Customer Care Coordinator- Gawler
Based in New ZealandNo visa sponsorshipCitizens or permanent residents only
Core
Welcoming face and voice for Gawler and Salisbury Clinics, managing customer interactions, scheduling audiologist appointments, and guiding customers through hearing devices.
Role type
Customer Care Coordinator
Builds
Customer service experiences and clinic operational efficiency
Domain
Healthcare / Hearing Aid Industry
Deliverable
client delivery
Required skills
Customer service, appointment scheduling, CRM systems, administrative support, minor hearing aid repairs, community marketing support
Responsibilities
Engaging with customers via phone, email, and face-to-face; scheduling hearing assessments; guiding customers through hearing devices; resolving customer concerns; supporting local marketing; performing minor hearing aid repairs; maintaining customer records