CareerPlan

Customer Care Coordinator- Gawler

Gawler, South AustraliaFull-time2026-10-03 → 2026-11-12
Based in New ZealandNo visa sponsorshipCitizens or permanent residents only

Core

Welcoming face and voice for Gawler and Salisbury Clinics, managing customer interactions, scheduling audiologist appointments, and guiding customers through hearing devices.

Role type

Customer Care Coordinator

Builds

Customer service experiences and clinic operational efficiency

Domain

Healthcare / Hearing Aid Industry

Deliverable

client delivery

Required skills

Customer service, appointment scheduling, CRM systems, administrative support, minor hearing aid repairs, community marketing support

Responsibilities

Engaging with customers via phone, email, and face-to-face; scheduling hearing assessments; guiding customers through hearing devices; resolving customer concerns; supporting local marketing; performing minor hearing aid repairs; maintaining customer records