Technical Writer & Content Lead
Core
Own and maintain customer-facing product documentation, training materials, and thought leadership content for a unified distributed data and intelligent agents platform.
Role type
Senior Technical Writer & Content Lead
Builds
Customer documentation, training playbooks, blogs, white papers, and executive adoption guides for a digital twin and AI simulation platform.
Domain
Geospatial intelligence, physics-based 3D simulation, AI agents, cloud/on-prem/edge environments, logistics, defense, and infrastructure.
Required skills
Technical writing, API documentation, SaaS/platform documentation, content strategy, stakeholder collaboration, knowledge management, SEO best practices, CMS management
Preferred skills
AI/ML documentation, simulation platform experience, government/defense customer support, technical content marketing
Technologies
Confluence, GitBook, ReadMe, Notion, SharePoint, Markdown
Responsibilities
Create user guides, administration manuals, deployment guides, API documentation, and release notes; Develop training materials, tutorials, videos, and implementation playbooks; Write blogs, case studies, white papers, and thought leadership articles; Collaborate with Product and Engineering to ensure documentation syncs with product releases; Manage internal and external knowledge repositories and define publishing workflows.
Seniority
Senior, hands-on IC