Customer Service Consultant
Core
Part-time team member providing customer service, sales support, and mobile device repairs in a retail store.
Role type
retail customer service and device repair technician
Builds
mobile phone repairs and accessories sales
Domain
consumer electronics retail
Required skills
customer service, sales techniques, device troubleshooting, repair diagnostics, inventory management, physical lifting (up to 25kg)
Preferred skills
sales experience, budget management, KPI achievement
Technologies
mobile devices, repair tools
Responsibilities
providing exceptional customer service, assisting with sales, diagnosing and repairing electronic devices, troubleshooting faults, managing repair queues, maintaining workbench organization
Seniority
entry-level, part-time
