Systems Engineering Lead/Manager - Support (Autonomous Systems)
Core
Lead a specialized systems engineering team serving as the technical bridge between Support and Development organizations to ensure operational excellence of the Open Autonomy platform and Fleet Management System (FMS) for autonomous mining systems.
Role type
Senior IC/Manager Systems Engineering Lead (Autonomous Systems Support)
Builds
High-availability support operations, incident response processes, and knowledge management systems for autonomous mining platforms
Domain
Autonomous mining systems, edge and cloud computing, robotics
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Systems engineering, incident management frameworks (ITIL/SRE), root cause analysis, team leadership, Python, C++, high-availability system design, monitoring and observability, automation and simulation frameworks
Preferred skills
Mining industry experience, cloud environments (AWS/Azure), data analytics and visualization, Six Sigma/Lean certifications, distributed team management
Technologies
Python, C++, AWS, Azure, Open Autonomy frameworks
Responsibilities
Lead and mentor a specialized systems engineering team; Develop and implement best practices for incident management and RCA; Design monitoring systems for support effectiveness metrics; Analyze product quality trends and drive continuous improvement initiatives; Define standards and scalable support processes; Interface with product management to improve requirements and test cases based on field insights
Seniority
Senior, hands-on IC with management responsibilities
