Business Analyst
Core
Apply human-centred design principles to resolve workers' compensation disputes for injured workers and employers.
Role type
Business Analyst (Program Elevate team)
Builds
Service improvements and operational analysis for the Workplace Injury Commission
Domain
Public sector / Workers' compensation / Dispute resolution
Deliverable
dashboards & analysis
Required skills
Problem solving, analytical skills, conceptual skills, stakeholder engagement, operational analysis, service improvement, governance development, workforce analysis, business readiness, continuous improvement
Responsibilities
Engage internal and external stakeholders at all levels, apply human-centred design principles, support operational analysis and service improvement initiatives, contribute to governance development and business readiness activities
Seniority
Mid-level, hands-on IC
