Head of Strategic Program Delivery
Core
Senior leader bridging organizational strategy and operational reality to drive service optimization and manage complex cross-functional programs for a mental health and aged care charity.
Role type
Senior IC strategic program delivery leader
Builds
Enterprise-wide delivery plans, sustainable internal capability programs, and operational transition frameworks
Domain
Non-profit / Human services (mental health, aged care, youth services)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic operationalization, end-to-end program delivery, cross-functional alignment, change management, risk and dependency management, capability integration, executive stakeholder management, service model optimization
Preferred skills
Deep sector expertise in mental health/aged care/youth services, experience in geographically dispersed or matrixed organizations, proven history of high-impact program execution
Technologies
N/A
Responsibilities
Translate strategic priorities into actionable workplans and performance measures; lead complex cross-functional programs from definition to handover; align operational, practice, workforce, financial, and enabling perspectives; drive service optimization and manage organizational change; identify and resolve delivery risks; design sustainable internal capability programs
Seniority
Senior, hands-on IC
