Application Support Engineer - Advanced
Core
Provide advanced technical support for Siemens Teamcenter, an enterprise PLM platform, by troubleshooting application, configuration, and integration issues across Linux and Windows environments.
Role type
Senior IC application support engineer (PLM/Teamcenter)
Builds
Stability and uptime for global manufacturing customers using Teamcenter
Domain
Industrial software / Product Lifecycle Management (PLM)
Deliverable
client delivery
Required skills
Teamcenter expertise, log analysis, enterprise application troubleshooting, Linux/Windows administration, SLA management, root cause analysis, technical documentation
Preferred skills
Java, AWS, SQL, JVM configuration and heap/thread dump analysis
Responsibilities
Investigate and resolve complex application and integration issues; reproduce customer-reported issues in internal environments; manage customer cases from assignment to resolution; document troubleshooting steps and root-cause findings; prioritize cases based on severity and business urgency
Seniority
Mid-Senior, hands-on IC
