Application Support Engineer, PCB/Data Management
Core
Provide first-line support and guidance for Xpedition Enterprise PCB design tools to internal and external customers, helping them achieve project deadlines and adopt design methodologies.
Role type
Application Support Engineer (EDA/PCB Design)
Builds
Customer productivity and adoption of Xpedition Enterprise tools
Domain
Electronic Design Automation (EDA) / PCB Design
Deliverable
client delivery
Required skills
Xpedition Enterprise tools expertise, electrical system design knowledge, customer support, technical communication, problem-solving, project management
Preferred skills
ECAD Library development, data management (EDM), scripting (VBScript/Python), DFM/Valor DFM familiarity, IT/networking troubleshooting
Responsibilities
Resolve tool issues via phone/electronic/on-site, educate users on PCB design methodology, capture knowledge for support portals, provide feedback to product engineering, participate in marketing activities
Seniority
Mid-Senior, hands-on IC
