Application Support Engineer - Advanced
Core
Provide advanced technical support and simulation expertise for customers using electromagnetic simulation tools and high-speed digital design.
Role type
Senior IC application support engineer (signal integrity & EM simulation)
Builds
Customer productivity and product adoption for industrial software
Domain
Industrial software, signal integrity, electromagnetic simulation
Deliverable
client delivery
Required skills
Signal processing, Fourier transforms, system analysis, EM simulation tools (HyperLynx, ANSYS, Keysight ADS, CST Studio), Python/Perl/TCL/Shell scripting, HPC setup and optimization, debugging simulation convergence and parasitic extraction errors, high-speed digital design (PCIe, DDR, ethernet, USB)
Preferred skills
Technical leadership, knowledgebase content creation, collaboration with sales and development teams
Technologies
HyperLynx, ANSYS, Keysight ADS, CST Studio, Python, Perl, TCL, Shell, HPC clusters
Responsibilities
Handle advanced customer support cases, assist junior engineers, create and review knowledgebase content, communicate software/hardware problems to development, document enhancement requests, collaborate with sales on product adoption, lead technical guidance for support engineers
Seniority
Senior, hands-on IC with mentorship responsibilities
