Senior Product Manager - AI Agent Platform
Core
Own the product lifecycle for an AI Agent platform that automates and elevates customer interactions for brands across multiple channels.
Role type
Senior Product Manager (AI Agent Platform)
Builds
AI Agent features and integrations for Customer Experience Management (CXM)
Domain
B2B SaaS, Artificial Intelligence, Customer Experience Management
Deliverable
product features
Required skills
Product roadmap ownership, client discovery, product specification writing, backlog management, KPI tracking, AI use case definition, third-party integration prioritization
Preferred skills
AI-powered product experience, technical concept understanding, market trend research
Technologies
AI Agent frameworks, third-party integration platforms
Responsibilities
Define and refine product roadmap, lead continuous discovery with customers, translate client feedback into product improvements, collaborate with AI engineers on use cases, prioritize integrations, track agent performance data
Seniority
Senior, hands-on IC