Salesforce Business Analyst
Core
Design, build, and implement Salesforce.com CRM solutions for sales, marketing, and operations teams.
Role type
Salesforce Business Analyst
Builds
Salesforce.com CRM solutions
Domain
CRM / Enterprise Software
Deliverable
production ML models | product features
Required skills
Salesforce Platform, business acumen, requirements gathering, technical CRM configuration, SDLC knowledge, technical analysis, workshop facilitation, strategic planning
Preferred skills
experience in matrixed organizations, financial payback analysis, cross-functional collaboration
Technologies
Salesforce.com
Responsibilities
Design and implement Salesforce.com CRM solutions; establish relationships with business partners and technologists; develop strategic plans to improve business results; solve complex problems with IT solutions; interact with business customers to anticipate IT needs; lead workshops to drive detailed business requirements; deliver presentations to senior management; identify and plan enhancements to business solutions