Principal Experience Architect
Core
Strategic, systems-focused design role shaping user experiences across a complex, multi-product digital ecosystem by defining underlying structures for navigation, information architecture, and cross-product interactions.
Role type
Principal Experience Architect
Builds
Frameworks, models, patterns, and governance guidelines for a broad product ecosystem
Domain
Education technology / Enterprise B2B2C platforms
Required skills
Information architecture, ecosystem design, multi-platform interaction modeling, strategic design, cross-functional influence, AI-enabled design tools, governance framework development, hands-on prototyping, complex system translation, cross-cultural competency
Preferred skills
K-12 education domain knowledge, regulated/high-stakes environment experience
Technologies
AI-enabled design tools
Responsibilities
Own and evolve end-to-end product interaction models and information architecture; Design and improve cross-product experiences spanning multiple user types; Create and maintain experience maps, service blueprints, and architectural diagrams; Serve as a strategic design advisor for major product decisions; Partner with product designers, PMs, and engineering leaders to establish shared approaches; Develop lightweight governance frameworks and review processes; Step into hands-on design work for foundational experiences like navigation and onboarding; Use AI-enabled design tools to accelerate research and prototyping; Balance immediate delivery needs with longer-term ecosystem planning.
Seniority
Principal, strategic influence with hands-on execution