Senior AV Technician
Core
Senior AV Technician providing hands-on technical support, troubleshooting, and system audits for complex AV environments including control systems, DSP, and networked AV.
Role type
Senior IC AV Technician (Managed Services)
Builds
Reliable, high-quality AV environments for medium and large organizations
Domain
Workplace technology / AV Integration / Managed Services
Deliverable
physical/clinical work
Required skills
AV system integration, troubleshooting, Crestron/AMX control systems, DSP platforms (Q-SYS, Biamp), AV-over-IP, ICT infrastructure, technical documentation, root cause analysis, mentoring
Preferred skills
CTS-D, Q-SYS Level 2/3, Crestron Master, Cisco CCNA certifications
Responsibilities
Act as senior technical escalation point for complex AV incidents; Provide hands-on support and troubleshooting across AV systems; Lead technical reviews and system audits; Support AV project planning and upgrades; Diagnose recurring issues and implement preventative measures; Maintain accurate technical documentation; Mentor and support AV technicians; Deliver technical training.
Seniority
Senior, hands-on IC with leadership responsibilities
