Guest Service Agent
On-site
Core
First point of contact for guests at Kings Canyon Resort, handling front desk operations, inquiries, and ensuring memorable stays.
Role type
Guest Service Agent (Hospitality)
Builds
Guest experiences and resort operations
Domain
Hospitality / Tourism / Outback
Deliverable
product features
Required skills
Customer service, Front desk operations, Reservation systems, Computer skills (MS Office), Interpersonal skills, Manual handling, Driving
Preferred skills
Hospitality industry experience, RMS or similar booking system familiarity
Responsibilities
Handle guest inquiries, Assist with front desk operations, Provide exceptional customer service, Perform manual handling tasks (lifting, kneeling, squatting), Utilize machinery and handle chemicals