Senior IT Systems Engineer
Core
Engineering, securing, and optimizing critical SaaS collaboration and endpoint management platforms across a modern IT environment.
Role type
Senior IT Systems Engineer (SaaS & Endpoint Management)
Builds
Secure, scalable, and reliable SaaS collaboration and endpoint management platforms
Domain
Enterprise IT, SaaS administration, Endpoint Security
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
SaaS administration, Endpoint management, Identity and Access Management (IAM), Scripting and automation, System monitoring, Vendor management, Technical project leadership, Security configuration, Policy development, Troubleshooting
Preferred skills
Python, PowerShell, Okta Workflows, RBAC models, Cross-functional collaboration
Technologies
Google Workspace, Slack, Microsoft 365, Confluence, Jira, Okta, Jamf, Intune, Python, PowerShell
Responsibilities
Administer core SaaS collaboration and endpoint management platforms while providing advanced escalation and Tier 3 IT support. Configure, integrate, and support Google Workspace, Slack, Microsoft 365, Confluence, Jira, Okta, Jamf, and Intune. Manage policies, software deployment, patching, security controls, and compliance requirements across Mac and Windows endpoints. Develop automation scripts and workflows using technologies such as Python, PowerShell, and Okta Workflows to improve operational efficiency and user experience. Monitor system health, performance, and usage, proactively identifying and resolving issues or escalating them when appropriate. Collaborate with Security, Engineering, HR, Legal, and other teams to align SaaS platforms with organizational infrastructure, security requirements, and business processes. Conduct technical investigations and discovery across enterprise systems in support of Legal and HR requirements. Support vendor management, technology evaluations, application onboarding, and technical solution selection. Drive IT engineering projects and initiatives from planning through implementation and operational handoff. Onboard new applications for single sign-on and ensure appropriate identity and access controls are implemented. Develop and maintain technical operating procedures, IT policies, engineering roadmaps, and documentation. Partner closely with Security teams to ensure platforms are designed and implemented according to security best practices.
Seniority
Senior, hands-on IC
