CSE Best Practice Specialist
Core
Develop and embed consistent, high-quality community and stakeholder engagement practices, systems, and standards across the Community & Stakeholder Engagement (CSE) function.
Role type
Senior IC community and stakeholder engagement specialist
Builds
Engagement templates, toolkits, guidance, governance frameworks, and engagement systems/platforms (including CRM)
Domain
Public sector / Government / Infrastructure
Deliverable
product features
Required skills
community and stakeholder engagement, governance, CRM and systems management, data integrity, risk management, policy and procedure development, stakeholder data governance
Preferred skills
experience in government, infrastructure or related sectors, continuous improvement experience
Responsibilities
Lead development and continuous improvement of engagement templates, toolkits, guidance and governance frameworks; co-ordinate the CSE Community of Practice; oversee engagement systems and platforms including CRM to strengthen quality, consistency, compliance and engagement outcomes; build practical, fit-for-purpose tools, standards and governance practices
Seniority
Senior, hands-on IC
