IT Business Analyst
Core
Partner with business and technology stakeholders to translate complex challenges into practical technology solutions, requirements, and recommendations that improve operational performance and support strategic decision-making.
Role type
Senior IT Business Analyst
Builds
Technology-enabled solutions, business cases, and digital transformation initiatives
Domain
Utilities (Water & Wastewater) + IT Business Analysis
Required skills
Analytical capability, business acumen, stakeholder engagement, requirement translation, process improvement, Agile methodologies, risk assessment, change impact analysis
Preferred skills
Business Analysis certification (CBAP, CCBA, ECBA), experience in utilities/critical infrastructure/government, IT governance, procurement, enterprise architecture, cyber security, IT service management
Technologies
Agile delivery tools, process mapping software, requirements management tools
Responsibilities
Partner with stakeholders to understand needs and opportunities; Facilitate workshops and gather/analyze requirements; Develop business cases, options analyses, and decision papers; Support Agile teams by maintaining user stories and analysis artefacts; Identify risks, assumptions, and dependencies; Assess business readiness and change impacts; Contribute to continuous improvement initiatives.
Seniority
Mid-to-Senior, hands-on IC
