Team Leader (Shift Supervisor) @ BOUNCE Cromer
Core
Lead the Host crew to deliver high-energy customer experiences and manage daily venue operations at a trampoline park.
Role type
Shift Supervisor / Team Leader
Builds
Customer experiences and safe, fun venue environments
Domain
Hospitality / Recreation / Trampoline Parks
Deliverable
product features
Required skills
Natural leadership, team motivation, safety management, operational management, coaching, time management, working with children
Preferred skills
Experience in fast-paced environments (hospitality, retail), First Aid certification
Technologies
None
Responsibilities
Support and motivate the Host crew to deliver legendary customer experiences, manage daily venue operations including breaks and rosters, step up during peak periods to assist on the floor or at tills, coach and develop team members, ensure safety and positivity standards are met
Seniority
Junior to Mid-level, hands-on IC