Reactive Maintenance Coordinator - 6 Month FTC
Core
Central coordination and first technical point of call for reactive maintenance works across Telecommunications, Banking, Finance, and Manufacturing sectors.
Role type
Senior IC maintenance coordinator (reactive works)
Builds
Reactive maintenance service delivery for multiple industry and household brands
Domain
Facility Management / Technical Trades
Deliverable
client delivery
Required skills
reactive works triage, work order lifecycle management, supplier performance management, SLA/KPI monitoring, technical fault diagnosis, stakeholder communication, risk escalation, budget control
Preferred skills
trade background (electrician, HVAC, building services), CMMS platform experience, high-volume operational environment experience
Technologies
Microsoft 365, CMMS platforms, work order systems, reporting tools
Responsibilities
Monitor reactive works from diagnosis through close-out; identify jobs at risk of SLA breach and escalate; allocate work to appropriate suppliers/technicians; manage supplier attendance and service reports; provide structured stakeholder updates on task status and risks; clarify job scope to reduce repeat visits; maintain accurate work order records and jeopardy registers.
Seniority
Mid-Senior, hands-on IC