Workforce Coordinator
Core
Support a dispersed workforce of support workers in aged care and disability services by managing relationships, training compliance, and operational coordination.
Role type
Workforce Coordinator (support worker operations)
Builds
A positive, consistent employment experience for a dispersed care workforce
Domain
Aged care and disability services
Required skills
rostering and scheduling, workforce coordination, training compliance tracking, recruitment and onboarding support, record maintenance, stakeholder communication, conflict resolution, employee engagement initiatives
Preferred skills
experience in aged care, disability, or community services, field-based service delivery oversight
Technologies
HRIS, scheduling software, compliance documentation systems
Responsibilities
Build trusting relationships with a diverse and dispersed support workforce, coordinate training and track mandatory completion, support recruitment and onboarding, maintain accurate workforce and compliance records, resolve or escalate workforce matters, support employee recognition and engagement initiatives
Seniority
Mid-level, hands-on operational role