Product Manager: Customer Onboarding Experience
Core
Own the end-to-end integration journey for customers and SIs, focusing on SDKs, UI libraries, tracking, and data flows to reduce time-to-value.
Role type
Senior Product Manager (Developer Experience & Integrations)
Builds
SDKs, UI libraries, integration patterns, docs, validation tooling, and data tracking flows for an ecommerce search platform.
Domain
Ecommerce, Search, AI/ML (Generative LLMs), Developer Tools
Deliverable
product features
Required skills
Product management for developer-facing/integration products, Roadmap definition, Cross-functional collaboration, Metrics definition, Technical fluency (event flows, attribution, versioning), Written communication
Preferred skills
Experience reducing integration complexity in B2B SaaS, Building product health dashboards
Technologies
SDKs, APIs, Web tracking, Data pipelines
Responsibilities
Define and drive a roadmap to reduce integration time and defects; Improve integration correctness for key tracking flows; Build and evolve validation and debugging tooling; Define support and capability boundaries; Partner with Engineering and CS to sequence work; Define and report a KPI stack.
Seniority
Senior, hands-on IC
