IT Operations Senior Manager
Core
Senior technical leader shaping and executing strategy for technology operations, resilience, AI delivery, and shared services within a venture team.
Role type
Senior Manager, IT Operations and AI
Builds
Technology operations, resilience frameworks, AI delivery capabilities, and shared technology services
Domain
Financial Technology / Enterprise IT Operations / Artificial Intelligence
Deliverable
production ML models | infrastructure
Required skills
Technology operations strategy, Incident Management, SRE, Business Continuity, Disaster Recovery, AI strategy and adoption, technical product ownership, vendor management, stakeholder engagement
Preferred skills
Cloud platforms, software engineering background, AI-assisted engineering tools (OpenAI, Anthropic), PagerDuty, Atlassian Jira
Technologies
OpenAI ChatGPT, Anthropic Claude Code, PagerDuty, Atlassian Jira
Responsibilities
Lead incident management and post-incident reviews; drive SRE practices for reliability and observability; set AI adoption roadmap and guide AI delivery; define strategy for shared technology services; manage strategic vendors and third-party providers
Seniority
Senior, hands-on IC with strategic leadership
