Senior Consultant
Core
Senior Network Engineer acting as the highest technical escalation authority (Level 4) for complex network, security, and data centre infrastructure issues.
Role type
Senior IC Network Engineer (Level 4 Escalation Specialist)
Builds
Robust, scalable, and supportable enterprise network solutions across multi-vendor environments.
Domain
Enterprise IT Infrastructure, Network Security, Cloud, Data Centre
Required skills
Enterprise network engineering, Network security, Cloud infrastructure, Data centre operations, Root cause analysis, Solution design, ITIL/ITSM frameworks, Vendor management, SLA management, Technical mentorship
Preferred skills
Emerging technology integration, Architecture principles, Compliance and governance frameworks
Technologies
Palo Alto, Aruba, Netscaler, Fortigate, Juniper, Cradle Point, Checkpoint, Splunk, Routing, Switching, SD-WAN
Responsibilities
Act as the final technical escalation point for major incidents and complex problems. Lead deep root-cause analysis and define permanent corrective actions. Build, review, and validate solution designs and High-Level Designs (HLDs). Troubleshoot and support complex infrastructure issues. Define and govern configuration standards, templates, and technical best practices. Provide expert-level mentorship to L2 and L3 engineers. Represent the team in Change Advisory Board (CAB) meetings. Coordinate with third-party vendors to manage technical escalations. Assess customer IT environments to identify gaps and recommend enhancements. Develop strategies to enhance performance, resilience, and scalability. Produce and maintain high-quality technical documentation.
Seniority
Senior, hands-on IC
