Product Analytics & Experimentation Lead
Core
Partner with Product teams to understand customer journeys, define and govern metrics, and translate analytical findings into practical recommendations to improve customer experience.
Role type
Senior Product Analytics & Experimentation Lead
Builds
Product decisions and customer experience improvements for Moonpig Group's digital gifting platforms
Domain
E-commerce / Digital Gifting
Deliverable
dashboards & analysis
Required skills
SQL, funnel analysis, cohort analysis, retention analysis, experimentation design, metric governance, data quality validation, analytical framework development
Preferred skills
Python, product analytics platforms (Mixpanel, Amplitude), Snowflake, Tableau, causal inference techniques, recommendation systems evaluation
Technologies
SQL, Python, Mixpanel, Amplitude, Snowflake, Tableau
Responsibilities
Partner with Product teams to understand customer journeys and opportunities; Conduct exploratory behavioural analysis using funnel, journey, cohort, segmentation, and retention techniques; Translate analytical findings into clear, practical recommendations; Define, maintain, and govern product and behavioural metrics; Validate product tracking and data quality with Data and Engineering; Provide guidance on experimentation best practices; Develop repeatable frameworks and documentation for consistent measurement; Build confidence across teams in using behavioural data for product decisions
Seniority
Senior, hands-on IC
