Vehicle Delivery Coordinator
Core
Coordinate the end-to-end delivery of vehicles for customers, managing the journey from order to handover.
Role type
Operations coordinator (vehicle delivery)
Builds
Customer vehicle delivery experience
Domain
Fleet management and automotive leasing
Deliverable
product features
Required skills
Order management, stakeholder liaison, customer communication, documentation accuracy, CRM proficiency, problem solving
Preferred skills
Previous experience in vehicle delivery or similar operational roles
Technologies
MS Office, Salesforce
Responsibilities
Coordinate vehicle order processes including purchase orders and tax invoices; Liaise with sales teams, financiers, and dealerships to facilitate settlement; Communicate delivery details and resolve customer issues; Ensure delivery documentation and records are accurate and up to date; Provide first-class customer service throughout the delivery process
