Customer Service Delivery Advocate
Core
Deliver vehicles to customers' doors using custom car haulers, load/unload vehicles, and complete customer paperwork.
Role type
Field operations associate (vehicle delivery)
Builds
Used car delivery service for Carvana customers
Domain
Automotive retail / Logistics
Deliverable
client delivery
Required skills
physical labor, vehicle loading/unloading, safe driving, customer interaction, paperwork completion, notary certification, state-specific licensing (DMV/title access)
Preferred skills
commercial driver's license, chauffeur's license, vehicle verifier license
Technologies
customer tracking system, DMV/title and registration systems
Responsibilities
deliver vehicles to customers' doors, load/unload vehicles onto haulers, inspect car-hauler for safety, complete customer paperwork, maintain safe driving record
Seniority
Entry-level, hands-on IC
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