Workforce Rostering Officer - Community Aged Care Hybrid
Core
Coordinate reliable Community Aged Care services to support older South Australians living independently at home by managing schedules and resolving service gaps.
Role type
Workforce Rostering Officer
Builds
Person-centred community aged care services
Domain
Community Aged Care / Social Services
Required skills
Customer service, Scheduling/Rostering, Negotiation, Problem-solving, Microsoft Office/Teams proficiency, Attention to detail
Preferred skills
Experience with AlayaCare or Daiton systems, Workforce agreement knowledge, Complaints resolution, Timesheet processing
Responsibilities
Coordinating and maintaining customer schedules across multiple programs, Speaking directly with customers to understand needs and negotiate service arrangements, Responding quickly to unexpected changes and service gaps, Matching customer needs with employee skills and availability, Maintaining accurate roster and timesheet information
