Director of Operations
Core
Lead the firm's day-to-day business operations and drive organizational performance across intake, legal operations, finance, administration, technology, human resources, and client service.
Role type
Director of Operations (Law Firm)
Builds
Scalable operational systems, case management workflows, and performance dashboards for a personal injury law firm.
Domain
Legal Services / Personal Injury Law
Required skills
Operations leadership, process improvement, KPI dashboard development, SOP creation, budget management, cross-functional team management, data-driven decision-making, legal technology adoption.
Preferred skills
Personal injury law firm experience, contingency-fee practice experience, Filevine or similar case management systems, AI-driven legal technologies (EvenUp), organizational growth and change management.
Technologies
Filevine, EvenUp, case management software, business reporting tools.
Responsibilities
Translate strategic vision into measurable operational goals; oversee daily operations across intake, finance, and legal support teams; optimize case flow and identify workflow bottlenecks; lead and mentor department managers; develop and monitor operational KPIs; manage budgets and financial performance; drive adoption of legal technology and automation; oversee vendor relationships and office facilities.
Seniority
Director, strategic leadership & operational execution
