Guest Service Agent (Porter)
Core
Deliver a memorable guest experience by assisting with luggage, check-in/check-out, reservations, and local area guidance.
Role type
Guest Service Agent (Porter)
Builds
Front office operations and guest arrival/departure processes
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Luggage handling, local area knowledge, OPERA property management system, guest-facing communication
Preferred skills
None stated
Technologies
OPERA
Responsibilities
Create a welcoming experience for guests upon arrival, assist with luggage and directions, support front office team with operational tasks, act as an expert on the hotel and surrounding area
Seniority
Entry-level to Individual Contributor
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