Sales Associate - Luxury Boutique
Core
Delivering elevated, personalized luxury customer experiences and building long-term relationships with high-value clients in a fast-paced boutique environment.
Role type
Senior IC sales associate (luxury retail)
Builds
Personal client portfolios and repeat business through clienteling and CRM practices
Domain
Luxury retail
Deliverable
client delivery
Required skills
Client relationship management, CRM practices, consultative selling, product knowledge, sales KPI achievement, multi-tasking in busy environments
Preferred skills
Experience in luxury/premium/high-service retail, ability to build and grow a personal client portfolio, strong communication and interpersonal skills
Responsibilities
Delivering an elevated, personalized luxury customer experience; Building and nurturing long-term relationships with high-value clients; Using sophisticated clienteling and CRM practices to drive repeat business and customer loyalty; Working towards individual and boutique sales KPIs and commercial targets; Taking a consultative approach to understand customer needs and provide thoughtful recommendations; Managing multiple clients and competing priorities during busy trading periods
Seniority
Mid-level, hands-on IC