Google Cloud Engineer (GECX)
Core
Lead architecture and technical development for scalable, secure Google Cloud environments powering Gemini Enterprise Customer Experience (GECX) solutions and agentic workforce implementations.
Role type
Senior IC Google Cloud Engineer (Conversational AI)
Builds
Scalable, integrated Google Cloud environments for conversational AI and agentic workforce on app, web, and CCaaS platforms
Domain
Telecommunications / Customer Experience / Generative AI
Deliverable
production ML models | infrastructure
Required skills
Google Cloud Platform architecture, Google Customer Engagement Services (GECX), SIPREC/gRPC integration, IAM configuration, Generative AI/NLP trends, CCaaS operations
Preferred skills
Google Cloud Professional Certifications (Architect, ML Engineer, Data Engineer), AI/ML-powered contact center delivery
Technologies
Google Cloud, Gemini, SIPREC, gRPC, CCaaS
Responsibilities
Design secure integrations between GECX and external platforms; Configure IAM and service accounts; Stay current on Google CES advancements and generative AI trends
Seniority
Senior, hands-on IC