Club All Rounder
Core
Delivering end-to-end member experiences by welcoming guests, managing operations, maintaining cleanliness, and serving café items.
Role type
Club operations and member experience specialist
Builds
Member retention, operational efficiency, and premium club atmosphere
Domain
Fitness and wellness industry
Required skills
Member engagement, conflict resolution, facility maintenance, food safety compliance, inventory management, administrative coordination
Preferred skills
Retail or hospitality experience, First Aid certification, Working With Children Check, Pool Lifeguard certification
Technologies
POS systems, inventory management software, cleaning equipment
Responsibilities
Welcome members and process memberships, clean and maintain club facilities and equipment, prepare and serve café items, handle member complaints and feedback, manage café stock and hygiene, ensure safety in aquatics and gym areas
Seniority
Individual Contributor, entry to mid-level
