Fraud Analyst
Core
Monitor fraud detection alerts, investigate fraudulent cases, recover funds, and educate customers to protect the bank from card, internet banking, and lending fraud.
Role type
Junior Fraud Analyst
Builds
Fraud prevention and recovery processes for card, internet banking, and lending channels
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Fraud investigation, fund recovery, customer communication, law enforcement liaison, analytical problem-solving, adaptability
Preferred skills
Banking sector experience, passion for fraud and investigation
Responsibilities
Monitor fraud detection alerts and reports, investigate and complete simple fraudulent cases, communicate case status with customers, liaise with third-party suppliers and law enforcement, educate fraud victims, contribute to team training and continuous improvement
