Asset Performance Support Officer
Core
Deliver a high-quality in-house customer helpdesk function providing a single point of accountability for customer interactions relating to rollingstock faults, service requests, maintenance planning, resource planning, and asset performance.
Role type
Asset Performance Support Officer
Builds
Rollingstock solutions and maintenance services for the rail industry
Domain
Rail freight leasing and maintenance (via careerplan.io/jobs/e6427661-ae4c-447c-8de6-7a4650010414-asset-performance-support-officer-at-rail-first-asset-management-pty)
Deliverable
dashboards & analysis
Required skills
Defect and repair management, Work order administration, Procurement and supplier coordination, Rotable and component management, Maintenance planning support, Reporting and performance monitoring, Data quality and systems administration, Safety and compliance governance
Preferred skills
Experience in asset management, maintenance planning, fleet operations, or maintenance administration; Familiarity with asset management or maintenance systems (e.g., Maximo)
Responsibilities
Maintain defect registers and asset maintenance records; Create, update, and close work orders; Raise and track purchase orders; Monitor overhaul progress and coordinate transportation of rotable assets; Coordinate workshop bookings and maintenance schedules; Prepare fleet performance and asset availability reports; Ensure compliance with safety management systems and regulatory requirements
Seniority
Entry to Mid-level, operational support