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Senior Project Manager

Toronto🌐 Remote💼 Full-time🗓 2026-08-22 → 2026-09-25

Core

Lead complex digital projects and programs from initiation to completion, managing scope, roadmaps, timelines, resourcing, and budgets for enterprise clients in Retail, CPG, Sports, and Media.

Role type

Senior Project Manager (Agentic/AI-enabled delivery)

Builds

Digital solutions, platforms, and marketing initiatives for consumer and entertainment brands

Domain

Digital Agency / Consulting, AI-native delivery

Deliverable

production ML models | product features | dashboards & analysis | client delivery

Required skills

Project management, Agile and waterfall methodologies, stakeholder management, risk management, AI tool automation, cross-functional team leadership, digital ecosystem knowledge (CMS, E-commerce, Loyalty, Personalization), software development lifecycle (SDLC), CI/CD

Preferred skills

Experience with agentic operating models, AI guardrails and review gates, prompt engineering best practices, outcome-based metrics reporting

Technologies

JIRA, Confluence, Notion, Instagantt, Smartsheet, Google Suite, CommerceTools, BigCommerce, Contentful, Contentstack, Talon.one, EagleEye, Stytch, Okta, Auth0, Ninetailed, Segment

Responsibilities

Lead complex digital projects and programs from initiation to completion; Translate client business outcomes into actionable project plans and execution strategies; Own core delivery artifacts end-to-end; Identify, manage, and mitigate project risks and issues; Adapt Agile, hybrid-Agile, or waterfall methodologies; Continuously streamline delivery workflows using AI tools; Build and share reusable assets for project management; Own delivery accountability and guardrails on agentic engagements; Scope and structure work between AI agents and team members; Manage agentic failure modes; Align client expectations to an agentic operating model; Serve as the primary point of contact for clients; Facilitate key workshops and client meetings; Navigate complex stakeholder discussions; Lead cross-functional teams; Guide, mentor, and coach Project Managers and Coordinators

Seniority

Senior, hands-on IC with team leadership

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