Jira & Atlassian Support Specialist
Core
Manage, support, and improve an enterprise Jira and Confluence environment for project teams and PMOs.
Role type
Jira & Atlassian Platform Specialist
Builds
Reliable and user-friendly Atlassian platforms supporting effective project delivery
Domain
IT Operations / Project Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Jira administration, Confluence management, workflow configuration, automation, security management, reporting, user support, stakeholder engagement
Preferred skills
Power BI, Excel, Atlassian Guard Premium, Agile/Waterfall methodologies
Technologies
Jira, Confluence, Atlassian Guard Premium, Power BI, Excel
Responsibilities
Administering and supporting Jira and Confluence, configuring workflows and permissions, managing user access and security, building dashboards and reports, supporting users and troubleshooting issues, improving workflows and automation, supporting project governance and change control, developing user guides and training
Seniority
Mid-level, hands-on IC
