Billing Operations Delivery - Senior Advisor
Core
Lead business assignments and projects to enhance customer experience, analyze performance data, and refine billing processes for revenue collection.
Role type
Senior Advisor (Project & Business Improvement)
Builds
Billing operations improvements and revenue collection initiatives
Domain
Utilities (Water) / Operations
Deliverable
product features
Required skills
Project management, Business process analysis, Change management, Data analysis, Advanced Excel, Stakeholder engagement
Preferred skills
Continuous improvement, Creative problem solving, Data presentation
Responsibilities
Lead business assignments and projects, Analyze and interpret business and performance data, Review and refine business processes and practices
Seniority
Senior, hands-on IC
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