IND Senior Business Analyst
Core
Senior Business Analyst driving the Billing Persistent Team agenda by bridging business processes, operational needs, and technology solutions to deliver modern, data-driven, and automated billing capabilities.
Role type
Senior Business Analyst (Billing Operations)
Builds
Automated billing capabilities and optimized billing workflows
Domain
Insurance / Billing Operations
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Requirements gathering, User story writing, Business process mapping (BPM), Workflow optimization, Data analysis, SQL querying, Agile/SAFe delivery, Stakeholder management
Preferred skills
Billing domain knowledge, Insurance operations, AI-enabled workflow concepts, Visualization tools (Figma, Miro), Cloud-native solution components, Rules engines
Responsibilities
Translate business requirements into features, user stories, and acceptance criteria; Perform business process mapping and gap analysis; Support data-driven decision making by analyzing billing workflow data; Collaborate with architects, engineers, and product teams; Document current-state and future-state workflows; Participate in backlog refinement and testing cycles; Serve as liaison between business stakeholders and technical teams
Seniority
Senior, hands-on IC