Operations Support Manager
Core
Hands-on support to a group of childcare centres across Brisbane and Gold Coast, guiding Centre Directors and teams to deliver excellence, ensure compliance, and drive growth.
Role type
Senior Operations Support Manager (Childcare)
Builds
New centre start-ups, operational excellence, and regulatory compliance for childcare centres
Domain
Early childhood education and care
Required skills
Centre leadership and mentoring, performance management, quality improvement planning, new centre start-up management, financial KPI monitoring, regulatory compliance, stakeholder engagement with families
Preferred skills
Business or HR tertiary qualification, Salesforce/Kindynow/Storypark proficiency, Microsoft Office suite
Responsibilities
Mentor Centre Directors to build leadership capability, visit centres regularly for continuous improvement, support new centre start-ups including recruitment and licensing, manage Centre KPIs for revenue and occupancy, ensure regulatory compliance, connect with families during centre visits
Seniority
Senior, hands-on IC