Clerical Trainer, Medical Secretary - BC Cancer Victoria
Core
Provides training, orientation, and educational services to clerical staff and students in clinical settings, focusing on client support services, new system functionality, and workflow changes.
Role type
Training Specialist / Medical Secretary Trainer
Builds
Interactive training and orientation programs for clerical staff
Domain
Healthcare / Medical Administration
Required skills
Adult education and teaching skills, Learning needs analysis, Curriculum development, Performance evaluation, Session scheduling, Medical terminology knowledge, Secretarial/clerical program graduation, Keyboarding at 50 WPM, Knowledge of Indigenous Cultural Safety and anti-racism principles, Understanding of legislative obligations regarding Indigenous rights in healthcare
Preferred skills
Experience in a training role, Leadership in breaking down systemic barriers, Commitment to ongoing professional development on Indigenous health issues
Technologies
Microsoft Word, Excel, PowerPoint
Responsibilities
Conduct formal presentations and one-on-one training on client support services and system changes, Collaborate with interdisciplinary teams to determine training requirements, Evaluate employee performance and provide input on staff development, Schedule training sessions and maintain training records, Provide mentoring to students and staff
Seniority
Mid-level, hands-on IC