Finance Support Officer - Debt
Core
Process financial transactions and manage debt recovery activities for NSW Government agencies to ensure cashflow and compliance.
Role type
Finance Support Officer (Debt Management)
Builds
Government agency revenue and debt management operations
Domain
Public sector finance and debt collection
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
debt collection, accounts receivable, revenue management, financial transaction processing, customer contact, invoice analysis, payment arrangement management, system testing, process improvement
Preferred skills
financial systems proficiency, stakeholder communication, policy compliance knowledge
Responsibilities
Undertake debt management processing including inbound and outbound customer contact; Analyse customer invoices, payment arrangements, and account information; Monitor and action debt management requests per service level agreements; Provide advice on debt management processes; Assist with identifying process improvement opportunities; Support testing of system enhancements.
Seniority
Clerk Grade 3/4, entry to mid-level operational role