Medical Receptionist
Core
Front desk and administrative support for an ophthalmology practice, managing patient flow, appointments, and records.
Role type
Medical Receptionist
Builds
Patient appointment schedules, payment processing, and clinical correspondence
Domain
Healthcare / Ophthalmology
Deliverable
client delivery
Required skills
Medical reception administration, patient record management, appointment scheduling, payment processing, Medicare claims handling, medical software proficiency, high-level customer service, confidentiality
Preferred skills
Ophthalmology experience, medical typing, Genie software experience
Responsibilities
Welcoming patients and managing front desk enquiries, handling incoming phone calls and email enquiries, making patient appointments, processing payments and Medicare claims, maintaining patient records, scanning and uploading documents, supporting clinicians and administrative staff
Seniority
Entry-level to Mid-level, hands-on IC