Roster Coordinator
Core
Create and manage rosters for Care at Home clients to ensure timely delivery of high-quality care services.
Role type
operational support coordinator (rostering)
Builds
client care schedules and support worker availability
Domain
aged and community care
Required skills
rostering software proficiency, client schedule management, shift allocation, customer service, verbal and written communication, task prioritization, attention to detail
Responsibilities
Create and manage rosters matching client needs and worker locations; Coordinate support worker availability and fill unallocated shifts; Support staff with client and shift queries; Deliver excellent customer service to clients and case managers