Telstra Retail: Part Time Customer Service & Sales Consultant BALLARAT
Core
Frontline support providing product selection, service activation, and basic troubleshooting for customers in a retail store.
Role type
Retail Customer Service & Sales Consultant
Builds
Customer connections and store sales performance
Domain
Telecommunications retail
Deliverable
product features
Required skills
Consultative selling, product knowledge, customer communication, KPI achievement, basic troubleshooting
Responsibilities
Assist customers with product selection and service activation, troubleshoot basic issues, meet and exceed sales targets and KPIs, collaborate with team to support store goals