BD Support Senior Manager
Core
Manage and develop a central Business Development support team to handle operational workflows, resource allocation, and service delivery across multiple practices.
Role type
Senior Manager, Business Development Operations
Builds
Centralized BD support function serving multiple practices and stakeholders
Domain
Professional Services / Legal
Deliverable
dashboards & analysis
Required skills
Team leadership, resource allocation, process improvement, data analysis, stakeholder management, workflow management, talent development, KPI definition, operational judgment
Preferred skills
MBA, experience in legal/professional services, AI tool adoption
Technologies
ServiceNow, Microsoft Office, BD systems, online databases
Responsibilities
Lead and manage the central BD support team; Establish a culture of professionalism and high performance; Develop and retain talent through training and succession planning; Partner with HR on recruitment and performance management; Monitor workload distribution and capacity; Analyze operational data to identify trends and skills gaps; Standardize best practices and templates for recurring workstreams; Promote adoption of AI and technology-enabled tools.
Seniority
Senior, hands-on IC manager
