Operations Support Team Member
Core
Support daily delivery operations at a logistics hub by managing package flow, coordinating with drivers, and assisting with loading/unloading.
Role type
Operations Support Team Member (Logistics)
Builds
E-commerce delivery network across Australia
Domain
Logistics / E-commerce
Deliverable
product features
Required skills
Package handling, load coordination, data entry, customer liaison, health and safety compliance, Microsoft Office proficiency, physical lifting (up to 20kg)
Preferred skills
Previous warehouse or transport experience, solutions-focused mindset
Responsibilities
Prepare reports and assist with package tracking and processing; Handle incoming and outgoing packages including returns; Coordinate loadout and resolve delivery issues with drivers and partners; Liaise with call center for customer updates; Assist with truck loading and unloading; Support sortation team during peak times; Maintain clean and safe work area